Your local family-run care provider in St Helens since 2012
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Family-run home care in St Helens since 2012

Home Care and Support in St Helens

TogetherCare provides personal, dependable care at home across St Helens—from everyday visits and dementia support to complex care, overnight care, crisis response and Extra Care.

Not sure what support is right? Start with a conversation—there is no pressure and no obligation.

Home care in St Helens from a TogetherCare care professional supporting an older man and his daughter
Family-run since 2012Care shaped by our own family experience
CQC rated GoodView our current published rating
Based in St HelensLocal leadership and local support
Care for different needsAt home, in the community and Extra Care
Mick Burke playing rugby league for Great Britain Mick Burke representing Great Britain
The seven Widnes players selected for the 1984 Great Britain Lions tour, with Mick Burke second from the right
The Magnificent Widnes Seven Members of the 1984 Great Britain Lions tour under coach Frank Myler: John Basnett, Tony Myler, Mike O’Neill, Andy Gregory, Joe Lydon, Mick Burke and Mick Adams. Mick is second from the right.

Mick Burke’s legacy

The foundations behind TogetherCare

“TogetherCare would not be here today without my dad. The loyalty, resilience and commitment he showed in rugby—and later as Nana Peggy’s full-time carer—became the foundations of the organisation we are today.”

Michael Burke, Owner and Registered Manager

Read Mick’s story
Cowley High School(St Helens) Great Britain & England 1981 Lance Todd Trophy Widnes Hall of Fame

Independent assessment and feedback

The words behind our Good rating matter most

CQC's 2026 assessment records an overall Good rating across all five key areas, with person-centred care assessed as Outstanding.

Good in every key area

CQC assessed all five key areas as Good, with person-centred care achieving Outstanding.

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood
Person-centred care Outstanding
CQC quality statement

Person-centred care: Outstanding

CQC found that people with highly complex needs received exceptionally personalised care, shaped around their wishes and supported by bespoke staff training.

Further strengths highlighted by CQC

More evidence of the care behind the rating

Complex care “People with highly complex needs received exceptionally personalised care.”

CQC recognised bespoke staff training tailored to individual care needs.

Professional trust “Partnership working was a clear strength of the service.”

Professionals described TogetherCare as a “trusted provider”.

Our workforce Staff were proud of their work and would recommend the service.

CQC recorded an open and supportive culture with regular access to managers.

Source: CQC assessment undertaken from 6 May to 19 June 2026.

View our CQC profile

A clear answer

What is home care?

Home care, sometimes called domiciliary care or care at home, is planned support delivered in a person’s own home. It can help with personal care, medication, meals, mobility, household routines, companionship and remaining connected to the local community.

Good care should fit around the person: their routines, relationships, abilities, culture, goals and the things that make home feel like home. We listen first, agree the plan together and review it as needs change.

Learn more about home care in St Helens

Local care, locally managed

Home care across St Helens

TogetherCare is based in St Helens and considers care packages throughout the borough, including Eccleston, Rainford, Rainhill, Haydock, Newton-le-Willows, Billinge, Sutton, Thatto Heath, Parr, Blackbrook, Clock Face, Moss Bank and West Park.

When people search for carers in St Helens, they often need more than an individual visit. Our care workers are part of a managed service with assessment, care planning, digital records, training, supervision and local management oversight.

Suitable packages in Widnes, Knowsley and Wigan may also be considered, but St Helens remains our principal service area.

See the areas TogetherCare covers

Where it all began — 2011/2012

The family story behind TogetherCare

This history is not simply part of our past. It still shapes how we listen, lead and care today.

Mike Jnr’s story

From caring for Nana Peggy to caring for our community

Our story began with my “Nana Peggy”. After she was diagnosed with dementia in 2008, my dad became her full-time carer and moved back home to support both Nana and my grandad. When Nana sadly passed away in July 2012, our family experience gave TogetherCare its lasting purpose.

My dad and I opened our first office at St Helens Chamber in March 2012. We chose Unit 30 because Nana and Grandad had lived at number 30, Marsden Avenue. We have remained based at the Chamber ever since.

Our first service user was my grandad, supported through direct payments. From that deeply personal beginning, TogetherCare has grown to support thousands of local people and families—without losing the personal touch, honesty and quality on which it was founded.

St Helens is our home and the community we have always wanted to serve. Today, as my dad Mick lives with dementia himself, the lessons our family has learned continue to guide me and the experienced senior team working alongside me.

Read more about TogetherCare
From the archiveOur story in the St Helens StarRead the 2013 feature about how Margaret’s experience with dementia inspired Mick Burke to establish a local care company. Read the article

Independence, relationships and possibility

Care should open up life—not take it over

Our role is to provide the right assistance while protecting the person’s voice, abilities and everyday connections.

Choice and controlSupport built around what matters to the individual
ConsistencyRelationships and routines that create confidence
CommunityHelp to stay connected, involved and visible
PartnershipClear communication with families and professionals
Explore our supported-living approach
A young adult and support worker using a phone together in the local community

Extra Care in St Helens

Your own home, with care close by

TogetherCare provides on-site care at two established Extra Care schemes, supporting independence while help remains available when needed.

The landscaped courtyard and apartment buildings at Heyeswood Retirement Village in Haydock
Haydock

Heyeswood

A 92-apartment retirement village for people aged 55+, with on-site care available 24/7.

Explore Heyeswood
The Foundry Wharf Extra Care apartment building in Fingerpost, St Helens
Fingerpost, St Helens

Foundry Wharf

Modern self-contained apartments, accessible shared facilities and personalised on-site support.

Explore Foundry Wharf

What people say

Care remembered for the right reasons

“We struck gold when your company became the provider at Heyeswood. You enabled my dad to return home and supported him with dignity in his final days.”
CB, daughter of an Extra Care tenant
“Your staff have been amazing with our service user. She always keeps us in the loop and works in full partnership with our team.”
JM, specialist palliative care nurse
“She’s now stepping again, making progress in physiotherapy and rebuilding her confidence. Your team’s support has been instrumental.”
AK, health and social care referrer

Starting care

A clear, supportive first step

Every situation is different, but getting started should feel straightforward.

  1. 1Talk to us

    Tell us what is happening and what support you may need.

  2. 2Meet and listen

    We learn about the person, their routines, risks and priorities.

  3. 3Agree the plan

    Care is shaped together, with clear expectations and outcomes.

  4. 4Start and review

    Support begins and is reviewed as circumstances change.

Home care in St Helens

Common questions about arranging care

Clear answers for people considering care at home for themselves, a relative or somebody they support professionally.

What is home care?

Home care, sometimes called domiciliary care or care at home, is planned support delivered in a person’s own home. It can help with personal care, medication, meals, mobility, household routines, companionship and remaining connected to the local community.

What can a home carer help with?

A home carer may help with washing, dressing, continence, medication, meals, mobility, shopping, appointments, companionship and everyday routines. The exact tasks depend on the assessment, care plan, consent and any required staff competency.

Where in St Helens does TogetherCare provide home care?

TogetherCare is based in St Helens and considers care across the borough, including Eccleston, Rainford, Rainhill, Haydock, Newton-le-Willows, Billinge, Sutton, Thatto Heath, Parr, Blackbrook, Clock Face, Moss Bank and West Park. Availability depends on assessment, staffing and safe travel.

How do I arrange home care in St Helens?

Contact TogetherCare for an initial conversation. We will ask what support is needed, where care will be delivered, how it is funded and who should be involved. If the enquiry is suitable, an assessment is completed before the care plan and start arrangements are agreed.

Can home care start with one visit a day?

Yes. Home care can begin with one planned visit, several visits each week or more frequent support. The arrangement can be reviewed as needs, risks and circumstances change.

Can TogetherCare provide overnight or 24-hour care?

TogetherCare can consider waking-night care, sleep-in support, extended shifts and continuous care teams where these are supported by assessment, funding, suitable staffing and any required training.

How is home care funded in St Helens?

Home care may be privately funded or arranged through St Helens Borough Council following a care-needs and financial assessment. Direct Payments, a Personal Health Budget or NHS Continuing Healthcare may apply in some circumstances. Eligibility decisions are made by the relevant public body.

How much does home care in St Helens cost?

The cost depends on the visit length, frequency, time of day, number of care workers and level of support required. TogetherCare provides clear pricing after understanding the proposed care arrangement. Council or NHS contributions depend on the relevant assessment and eligibility process.

Does TogetherCare support people with dementia or complex needs?

Yes. TogetherCare considers dementia care, complex care, learning disability support, mental health support, hospital-discharge support and end-of-life care. Every referral is assessed individually so the required staffing, skills and oversight can be provided safely.

Are TogetherCare carers trained and checked?

Care workers complete safer-recruitment checks, induction and training relevant to their role. Ongoing supervision, competency checks and service-specific training are used where the care plan requires particular skills.

How quickly can home care start?

There is no safe standard timescale. It depends on the assessment, funding, visit pattern, location, staff availability, medication arrangements, equipment and required training. TogetherCare provides an honest start plan once those details are understood.

Still unsure what kind of support would help?

Talk to our St Helens care team

Let’s talk

What would make life feel safer or easier right now?

Speak to our local team about care at home, complex support, referrals or Extra Care.

Illustration created for TogetherCare and may not always show actual staff and service users.

Published CQC assessment 2026

Three findings we are proud to share

Overall rating Good
Outstanding person-centred care
“People with highly complex needs received exceptionally personalised care from staff and leaders.”
CQC assessment, 2026
What people told CQC
“I think the care overall is fantastic. I cannot fault them.”
Person receiving support, feedback recorded by CQC
Professional confidence
“Partnership working was a clear strength of the service.”
CQC assessment, 2026. Professionals described TogetherCare as a “trusted provider”.
Person-centred care was assessed as Outstanding. View our CQC profile