TogetherCare is a family-run, community-anchored care provider delivering high-quality, person-centred support across the North West for over 13 years.

Founded in St Helens, we’ve built a trusted reputation for compassionate and dependable care rooted in local values. Our journey began with community-based care — enabling people to live independently and safely at home — and has grown to include specialist complex care and high-performing Extra Care schemes such as Heyeswood and Foundry Wharf.

Today, TogetherCare proudly delivers services across Community, Complex, and Extra Care settings.

Our Services

 

Community Care – Supporting Independence at Home

 

Our Community Care services form the foundation of TogetherCare. We support people to remain independent, safe, and well in their own homes, offering:

• Personal care (washing, dressing, toileting)
• Meal preparation and hydration monitoring
• Medication prompting or administration
• Support with mobility and falls prevention
• Light domestic tasks
• Emotional support and companionship
• Shopping, appointments, and social access

We work closely with local authorities, GPs, and families to ensure care is personalised, flexible, and responsive — especially during key transitions like hospital discharge.

 

Complex Care – Tailored Support for High-Needs Individuals

 

We are specialists in supporting people with complex care needs, including:

• Learning disabilities and autism
• Mental health challenges and dual diagnosis
• Behaviour that challenges
• Palliative and end-of-life care
• Brain injury, stroke recovery, and degenerative conditions
• Safeguarded or at-risk individuals

Our trauma-informed approach ensures individuals receive consistent, safe, and compassionate care — often delivered in partnership with healthcare professionals and families.

 

Extra Care – Living Independently with the Right Support

 

TogetherCare delivers high-quality care in Extra Care environments, allowing individuals to live in their own self-contained flats with on-site support. We currently operate Heyeswood and Foundry Wharf.

Our Extra Care services include:

• 24/7 on-site presence and emergency response
• Support with daily living and personal care
• Wellbeing checks and housing-related support
• Social activities and engagement
• Collaborative working with housing and healthcare partners

We bring community care values into structured Extra Care settings — helping tenants thrive, not just survive.

What Makes Us Different?

 

Unlike national care chains, TogetherCare is proudly independent and locally led. Our leadership team, based locally and remains hands-on in service development and delivery. This enables us to:

• Respond quickly to changes in care needs
• Maintain close partnerships with professional, local authorities and families
• Ensure high visibility and consistent quality
• Prioritise continuity, outcomes, and compassion

What People Say About Us

 

“We struck gold when your company became the provider at Heyeswood. You enabled my dad to return home and supported him with dignity in his final days. The team went above and beyond — I will never forget your kind, caring team.”

“Your staff have been amazing with our service user. She always keeps us in the loop and works in full partnership with our team. The service user praises her and your service highly.”

“Thank you for supporting RT through a difficult time. She’s now stepping again, making progress in physiotherapy, and rebuilding her confidence. Your team's support has been instrumental.”

Our Commitment

 

Whether commissioned through Adult Social Care, hospital discharge pathways, Continuing Healthcare (CHC), or Personal Health Budgets (PHBs), TogetherCare delivers tailored, compassionate, and outcomes-driven care.

We are consistently rated highly on public platforms and recognised by professionals for our ability to deliver complex and community-based support with dignity, professionalism, and heart.