Your local family-run care provider in St Helens since 2012
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Care services in St Helens

Care built around you

From a little help at home to specialist, complex support, our family-run team provides dependable care shaped around your life, routines and goals.

A woman and her care worker preparing tea together at home
Local to St HelensSupport from a team based in your community
Family-run since 2012Personal, accountable and approachable
Care that can adaptFrom planned visits to complex support
People come firstYour choices, routines and goals guide us

One team, many kinds of support

Helping people live safely and well at home

Every service starts with listening. We take time to understand what matters to the individual, build care around their daily life and adapt that support when circumstances change. Care can be short-term, ongoing or arranged in response to an urgent situation.

Find the right support

Explore our care services

Select a service to read more. If you are unsure what would work best, call us and we will talk it through with you.

Our services in detail

Support shaped around real life

Our care plans are personal, practical and flexible. Here is how we can help.

Home care illustrationAt home

Home Care

Supporting you to live well at home

We provide sensitive, respectful support that fits naturally into daily life. Whether someone needs a small amount of help each week or more consistent care, we build the service around their routines, preferences and changing needs.

  • Personal care and daily routines
  • Meal preparation and medication
  • Mobility and staying active
  • Companionship and reassurance

Our aim is to protect independence, reduce risk and give families confidence that their loved one has reliable support.

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Dementia care illustrationSpecialist care

Dementia Care

Calm, consistent support in familiar surroundings

Dementia affects everyone differently. We get to know the person, their history, communication, routines and what brings comfort, then provide patient support that helps them feel safe and understood at home.

  • Help with personal care, meals and medication
  • Meaningful activity and companionship
  • Familiar routines that reduce anxiety
  • Support that adapts as needs change

We also keep families informed and supported, providing a consistent presence during what can be a difficult time.

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End of life care illustrationCompassionate care

End of Life Care

Comfort, dignity and respect when it matters most

Our care is guided by the individual’s wishes, preferences and values. We support people to remain in familiar surroundings, providing calm practical and emotional support for both the individual and those closest to them.

This can include personal care, medication support and joined-up working with healthcare professionals to help manage symptoms and prioritise comfort.

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Complex care illustrationClinical needs

Complex Care

Skilled support for ongoing health and clinical needs

We develop carefully structured care packages that support both health needs and quality of life at home. Staff are selected, matched and trained for the individual, with strong clinical oversight and partnership working.

  • PEG feeding and tracheostomy care
  • Catheter and seizure management
  • Respiratory support
  • Neurological and long-term conditions

Continuity matters, so we focus on a stable team who know the person and understand the detail of their care.

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A registered nurse discussing a personalised care plan at homeClinical oversight

Nurse-Led Care

Clinically informed care delivered with compassion

Registered nurse involvement can strengthen assessment, care planning, staff competency, medication oversight and review for people with complex or changing health needs.

  • Clinically informed assessment and planning
  • Package-specific staff competency
  • Recognition and escalation of deterioration
  • Clinical audit, review and multidisciplinary working

Every referral is considered against the individual’s needs, professional guidance, staffing and TogetherCare’s regulated scope at the time care begins.

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Crisis response care illustrationUrgent support

Crisis Response and Hospital Avoidance

The right support, at the right time, in the right place

We support people at risk of deterioration, hospital admission or placement breakdown. Our team can mobilise at short notice, assess risk and put safe, structured support in place at home or in the community.

We work alongside discharge teams, community services and other professionals to stabilise situations, support timely discharge and maintain continuity of care.

Need urgent support?
We can respond to crisis referrals within 30 minutes.
Call 01744 415 415 or email [email protected].

Find out more
Case management illustrationProfessional referrals

Referrers and Case Managers

Reliable, responsive care solutions you can trust

We work with local authorities, NHS teams, case managers and other professionals through a clear referral and assessment pathway. We support planned packages and urgent cases, including hospital discharge, crisis intervention and placements at risk of breakdown.

  • Prompt referral review and assessment
  • Tailored care and risk planning
  • Regular communication and updates
  • Collaborative outcome-focused support

Our focus is straightforward: responsiveness, accountability and delivering what has been agreed.

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Mental health support illustrationWellbeing

Mental Health Care

Structured, compassionate support for stability and independence

We take time to build trust and understand what works for each person. Support may include daily routines, medication, appointments, community access and the practical steps that help someone rebuild confidence.

Consistency and early intervention can reduce the risk of deterioration or crisis. We work closely with families and mental health professionals to support positive, sustainable outcomes.

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Brain injury support illustrationRehabilitation

Brain Injury Support

Support focused on recovery, independence and quality of life

We support people living with acquired or traumatic brain injuries, including the transition from hospital or rehabilitation back home. Care is coordinated with families, therapists, clinicians and case managers.

  • Mobility and personal care
  • Communication and cognitive support
  • Emotional wellbeing and daily routines
  • Complex and clinically informed care

Our goal is to help each person rebuild skills, confidence and control in a way that reflects their own rehabilitation journey.

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Spinal injury support illustrationSpecialist support

Spinal Injury Support

Specialist care that promotes independence, safety and control

Every spinal injury is different. We shape support around the person’s abilities, routines, rehabilitation goals and clinical needs, helping them live confidently at home.

  • Mobility, transfers and personal care
  • Pressure area and medication support
  • Catheter and bowel management
  • Respiratory and clinical support

Care is delivered with close attention to dignity, comfort, consistency and risk management.

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Learning disability support illustrationChoice and independence

Learning Disability Support

Empowering people to live life their way

We support adults and young people to build confidence, maintain choice and work towards outcomes that genuinely matter to them. That can include daily living, community access, education, employment, relationships and managing a tenancy.

Our strengths-based approach recognises each person’s abilities, communication and preferences. Consistent relationships help create safe, positive day-to-day experiences.

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Overnight care illustrationDay and night

Overnight Care

Reassurance, safety and support throughout the night

Our overnight service keeps a trained team member present at home to provide reassurance and immediate help when needed. We offer sleep-in support for occasional assistance and waking-night care for frequent or complex needs.

  • Toileting and repositioning
  • Medication and mobility support
  • Monitoring and falls prevention
  • Reassurance during anxiety or confusion

This provides peace of mind for individuals and allows family members to rest knowing support is there.

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Talk to our local team

Not sure which service is right?

Tell us what is happening and what support would make a difference. We will listen, answer your questions and explain the next step clearly.

Contact TogetherCare