At TogetherCare, we understand that living with dementia can be challenging, not only for the individual but for their family as well. Our approach is centred on providing calm, consistent, and reassuring support that helps people feel safe, understood, and comfortable in their own home.

We recognise that dementia affects everyone differently. That is why our care is built around the individual, taking time to understand their life history, routines, preferences, and what brings them comfort. Familiar surroundings and consistent support can play a key role in reducing confusion and anxiety, helping individuals remain settled and secure.

Our team is trained to support both the practical and emotional aspects of dementia. This includes assistance with daily routines such as personal care, meals, and medication, alongside providing companionship and meaningful engagement. We focus on communication that is patient, respectful, and adapted to the individual, ensuring they remain involved and valued at every stage.

We also place a strong emphasis on maintaining independence wherever possible. Supporting individuals to continue with familiar activities, routines, and relationships can have a positive impact on wellbeing, confidence, and quality of life.

As dementia progresses, needs may change. Our flexible approach ensures care adapts over time, providing the right level of support while maintaining dignity and respect.

We understand the importance of supporting families too. Through clear communication, reassurance, and consistent care, we help ease the pressures that often come with caring for a loved one living with dementia.

At TogetherCare, our aim is simple. To provide compassionate, reliable support that allows individuals to live safely, comfortably, and with dignity in the place they know best, their home.

At TogetherCare, we understand that end of life care is one of the most important and sensitive times for both individuals and their families. Our role is to provide compassionate, respectful support that ensures comfort, dignity, and peace during this stage of life.

We focus on delivering care that is guided by the individual’s wishes, preferences, and values. Whether someone chooses to remain at home, surrounded by familiar people and surroundings, or requires more intensive support, our approach is always centred on what matters most to them.

Our team provides both practical and emotional support, helping to manage day-to-day needs while ensuring comfort and wellbeing are prioritised at all times. This can include personal care, medication support, and working alongside healthcare professionals to ensure symptoms such as pain or discomfort are effectively managed.

We recognise that this stage is not only about the individual, but also about those closest to them. Families often need reassurance, guidance, and support, and we are there to provide a consistent and understanding presence throughout.

Our approach is calm, respectful, and responsive. We take the time to listen, to adapt, and to ensure care is delivered in a way that maintains dignity and honours each person’s wishes.

At TogetherCare, we believe that end of life care should be about comfort, respect, and being supported in the place you feel most at ease, with the right people around you.

At TogetherCare, we deliver high-quality complex care for individuals with ongoing health and clinical needs, enabling them to remain safely in the comfort of their own home. We understand that complex care goes beyond traditional home care, requiring a higher level of skill, structure, and clinical understanding.

Our approach is built around each individual. We take time to fully understand their condition, routines, and long-term goals, developing a tailored care plan that supports both their health needs and overall quality of life. Every package is designed to be flexible, responsive, and centred around the person.

We provide support for a wide range of complex conditions, including neurological conditions, brain and spinal injuries, learning disabilities, and long-term health conditions. Our trained teams are experienced in delivering specialist care such as PEG feeding, tracheostomy care, catheter management, seizure management, and respiratory support, all delivered safely within the home environment.

Our care is supported by strong clinical oversight and ongoing training. Training is completed by our partnered third party companies and Abbott Nurses. Staff are carefully selected, matched, and trained specifically for each individual, ensuring care is delivered consistently and to the highest standard. We work closely with healthcare professionals, therapists, and case managers to ensure a joined-up approach that supports safe and effective outcomes.

We also recognise the importance of stability and continuity in complex care. Having a consistent team that understands the individual can make a significant difference in both wellbeing and clinical outcomes. Our structured approach ensures reliability, reducing risk and providing reassurance to both individuals and their families.

At TogetherCare, our aim is not just to provide care, but to deliver a service that enables people with complex needs to live safely, independently, and with dignity in their own home, with the right support around them at all times.

At TogetherCare, we provide a responsive Crisis and Hospital Avoidance service designed to support individuals at risk of deterioration, admission, or placement breakdown. We understand that these situations often require immediate action, and our team is equipped to respond quickly and effectively.

We can mobilise care at short notice, working closely with referrers to assess risk, stabilise situations, and implement safe, structured support within the home or community. Our focus is on preventing unnecessary hospital admissions, supporting safe and timely discharges, and maintaining continuity of care during periods of instability.

Our experienced team is able to support a wide range of complex needs, including mental health crisis, behavioural challenges, rapid deterioration in physical health, and breakdown of existing care arrangements. We take a proactive approach, focusing on early intervention, risk management, and consistent support to achieve positive outcomes.

We work in partnership with discharge teams, community services, and wider professionals to ensure a joined-up response, with clear communication and regular updates provided throughout.

At TogetherCare, our Crisis and Hospital Avoidance service is designed to provide reassurance to referrers and ensure individuals receive the right support at the right time, in the right place.

Need urgent support?
We can respond to crisis referrals within 30 minutes.
Contact our team directly:
📞 01744 415 415
📧 [email protected]

At TogetherCare, we work in partnership with local authorities, NHS teams, case managers, and wider professionals to deliver high-quality, responsive care for individuals with a wide range of needs. We understand the pressures within health and social care systems, particularly around hospital discharge, crisis intervention, and maintaining safe community placements, and our service is designed to support these challenges effectively.

We provide a clear and straightforward referral pathway, ensuring professionals can access support quickly and without unnecessary delays. From the point of referral, our experienced team will review the information provided, complete an initial assessment, and develop a tailored care plan that aligns with the individual’s needs, risks, and desired outcomes.

Our service is built around responsiveness. We are able to support both planned care packages and urgent referrals, including situations where individuals are at risk of admission, placement breakdown, or require immediate support following discharge. Our flexible model allows us to mobilise care quickly while maintaining a high standard of delivery.

We specialise in complex and high-risk cases, including individuals with learning disabilities, mental health needs, neurological conditions, and behaviours that challenge. Our structured approach focuses on stabilisation, risk reduction, and enabling individuals to remain safely within their home or community environment.

We recognise the importance of strong communication and accountability. Referrers are kept informed throughout the process, with clear updates, collaborative working, and structured feedback to ensure all professionals involved have a shared understanding of progress and outcomes. A well-coordinated referral and assessment process is essential to delivering effective care and avoiding delays .

Our approach aligns with the wider principles of adult social care, ensuring that care is centred around the individual’s wellbeing, independence, and long-term outcomes . We aim to provide not only a service, but a dependable partnership that supports both individuals and the wider system.

At TogetherCare, we understand what referrers need, reliability, responsiveness, and a provider that delivers on what is agreed.

At TogetherCare, we provide personalised mental health support that enables individuals to remain safely and comfortably in their own home. We understand that mental health challenges can affect every aspect of daily life, from routines and relationships to confidence and independence, and our role is to provide consistent, supportive care that helps individuals move forward at their own pace.

Our approach is centred on understanding the individual. We take time to build trust, learn what works for each person, and deliver support in a way that feels calm, structured, and reassuring. This allows us to create stability, reduce anxiety, and support long-term wellbeing.

We support individuals living with a wide range of mental health conditions, including anxiety, depression, bipolar disorder, and more complex or enduring conditions. Our team provides both practical and emotional support, which may include help with daily routines, medication, attending appointments, accessing the community, and building confidence in day-to-day life.

A key part of our approach is promoting independence. We work alongside the individual, encouraging them to take control of their routine, develop coping strategies, and build confidence in their abilities. Support is always adapted to suit the individual, whether that is short-term input during a difficult period or longer-term structured care.

We also understand the importance of early intervention and consistency in preventing deterioration or crisis. By providing reliable, ongoing support, we help reduce the likelihood of hospital admission and support individuals to remain settled within their home environment.

We work closely with families, mental health teams, and other professionals to ensure a joined-up approach. Clear communication and consistency are key to achieving positive outcomes and maintaining stability over time.

At TogetherCare, we believe mental health support should be respectful, empowering, and built around the individual. Our aim is to provide care that helps people regain confidence, maintain independence, and live well in the place they feel most comfortable.

At TogetherCare, we understand that a brain injury can have a life-changing impact, affecting not only physical health, but communication, cognition, emotions, confidence, and daily living. Every individual’s experience is different, which is why our support is carefully tailored around each person’s needs, goals, and rehabilitation journey.

We provide specialist support for individuals living with acquired or traumatic brain injuries, helping people remain safe and well in their own home while promoting independence and long-term recovery wherever possible. Our approach is centred on understanding the person, not just their condition, ensuring care is shaped around their strengths, preferences, routines, and aspirations.

The transition from hospital or rehabilitation back into the home can be a significant stage in recovery. Our experienced team works closely with families, therapists, clinicians, and case managers to ensure support is well coordinated, structured, and responsive. We aim to create stability, reduce risks, and provide reassurance during what can often be a complex period of adjustment.

Support may include assistance with mobility, personal care, communication, cognitive support, emotional wellbeing, medication, and daily routines, alongside more complex care needs where required. We focus on enabling individuals to rebuild skills, regain confidence, and maintain as much control over their daily lives as possible.

For individuals with more complex presentations, including behavioural changes, neurological symptoms, or clinical interventions, our trained teams provide safe and consistent support delivered with dignity and professionalism. Continuity of carers is a key part of our model, helping to build trust and promote positive outcomes.

We also recognise the wider impact a brain injury can have on families and loved ones. Through clear communication, dependable support, and a collaborative approach, we provide reassurance that individuals are receiving care that is thoughtful, structured, and centred around their wellbeing.

At TogetherCare, our aim is not simply to provide support, but to help people rebuild confidence, maximise independence, and live as fully as possible following life-changing injury.

At TogetherCare, we understand that living with a spinal injury can bring significant physical, emotional, and practical challenges, often affecting mobility, independence, and everyday routines. Our role is to provide specialist support that enables individuals to live safely and confidently at home, with care that is tailored around their needs and goals.

We recognise that no two spinal injuries are the same. Every person’s circumstances, abilities, and aspirations are different, which is why our support is personalised and shaped around the individual. We take time to understand routines, preferences, rehabilitation goals, and clinical requirements so that care feels structured, consistent, and centred around the person.

Our experienced team supports individuals with both day-to-day living and more complex care needs. This may include assistance with mobility, transfers, personal care, pressure area care, medication, and support with maintaining routines that promote wellbeing and independence. Wherever possible, our focus is on enabling individuals to remain in control of their daily lives and achieve the best possible quality of life.

For those with more complex requirements, our trained staff can support with specialist interventions such as catheter care, bowel management, respiratory support, and other clinically informed tasks, delivered safely and with attention to dignity and comfort. We understand the importance of getting the details right, particularly where consistency and risk management are essential.

Our approach also supports rehabilitation and long-term independence. Working alongside healthcare professionals, therapists, and wider support networks, we help individuals maintain skills, build confidence, and work towards personal outcomes in a way that is realistic and empowering.

We understand that spinal injuries can affect the wider family too. Through dependable care, continuity in staffing, and clear communication, we provide reassurance that loved ones are receiving thoughtful, reliable support from a team that understands their needs.

At TogetherCare, we believe specialist support should do more than meet care needs. It should help people live well, retain control, and continue to lead fulfilling lives with the right support around them.

At TogetherCare, we provide personalised support for adults and young people with learning disabilities, helping each individual live a fulfilling, independent, and meaningful life in a way that works for them. We recognise that every person has their own strengths, preferences, routines, and aspirations, and our support is built around the individual, never a one-size-fits-all approach.

Our care focuses on enabling people to develop confidence, maintain choice and control, and achieve outcomes that matter to them. Whether support is needed with daily living, building routines, accessing education or employment opportunities, or taking part in community life, we provide practical and emotional support that promotes independence at every stage.

We take time to understand how each person communicates, what support helps them feel safe and comfortable, and how we can provide care in a way that is consistent, respectful, and empowering. By building trusted relationships and maintaining continuity in support, we help reduce anxiety, promote stability, and create positive day-to-day experiences.

Our experienced team supports individuals with a wide range of needs, including those with autism, complex learning disabilities, behaviours that challenge, and associated health needs. We use a strengths-based approach, focusing on what people can do and how support can build upon those abilities, rather than focusing on limitations.

Support may include help with developing life skills, personal care, managing appointments, accessing the community, maintaining tenancies, building social connections, or working towards personal goals. We believe meaningful support is about much more than meeting needs, it is about creating opportunities and improving quality of life.

We also work closely with families, advocates, and professionals to ensure a joined-up approach, providing consistent support that promotes wellbeing, safety, and long-term positive outcomes.

At TogetherCare, we believe everyone should have the opportunity to live with dignity, purpose, and as much independence as possible. Our role is to provide the right support, at the right time, to help make that happen.

At TogetherCare, we understand that night-time can often be the most difficult part of the day. Whether due to anxiety, health needs, or increased risk, having the right support in place overnight can make a significant difference to both individuals and their families.

Our overnight care service ensures that a trained member of our team is present in the home throughout the night, providing reassurance, support, and immediate assistance whenever it is needed. This allows individuals to remain safely in familiar surroundings while maintaining their independence and comfort.

We offer flexible overnight support based on individual needs. For those who require occasional reassurance or minimal support, a sleep-in service provides a carer who is available throughout the night if needed. For individuals with more complex or frequent needs, we provide waking night care, where a carer remains awake and attentive at all times, ready to respond immediately.

Our team can support with a wide range of needs during the night, including assistance with toileting, repositioning, medication, mobility, and general monitoring. Night-time can increase the risk of falls, confusion, or distress, particularly for individuals living with dementia or recovering from illness, and our presence helps to reduce these risks while promoting a calm and safe environment

We also recognise the importance of rest for families. Overnight care provides reassurance that their loved one is safe and supported, allowing them to rest knowing that help is always available.

At TogetherCare, our overnight care is designed to provide more than just support. It provides peace of mind, safety, and the confidence to remain at home, even during the most vulnerable hours.